In UK:  £3.70 flat rate ( 3-5 working days)
In Europe:  $5.35, $8.91 surface post, $12.75, $18.00 airmail post
Middle East / Africa / India & Pakistan:  $13.95 surface post, $26.95 airmail post

For orders over 15 units contact the UK customer services department ([email protected]).

* Where applicable the above prices include VAT. Delivery will be arranged by John Wiley & Sons Ltd. on your behalf via Wiley Distribution Services Ltd. Alternatively you may collect your order by prior arrangement.

Taxes: VAT is applicable on postage and electronic products (including CD's) supplied within the EU.

If you are a VAT registered company our customer services department can correct the invoice issued so that your company can account for VAT on a reverse charge basis. In order to receive a corrected invoice please contact our customer services department, supplying a copy of your VAT registration certificate or another proof of your VAT registered status, which shows the registered business address and registered VAT number.

Customs: Shipping costs do not include any duties, taxes, or clearing charges levied by the destination country. These charges are the responsibility of the customer and will vary from country to country. We cannot predetermine what the charges will be. The charges may be billed directly to the customer by the destination's customs authority, or may be billed to the customer through John Wiley & Sons Ltd. We suggest that you call your local customs office if you would like more information on customs duties in your country.

If you are not completely satisfied with a product purchased from John Wiley & Sons, Ltd., return it within 30 days of receipt for a replacement copy or a full refund. For your protection we recommend that you use a recorded delivery service. Please note that you will be responsible for the cost of returning the goods to us unless we delivered the item to you in error or the item is faulty. Please package the item securely and send it to us with the delivery slip to the Returns Department at the address below.

For our full returns policy for our Trade Accounts please click here.